Problems with MP4 files on Hubsan Zino

[Goodmorningblues]

I have just bought a Hubsan Zino. When I play the MP4 video files on the PC, some work fine and some give an error in Windows 10 Media Play - "The player might not support the file type or might not support the codec that was used to compress the file"

When I try with the default player I get an error 0xc00d36c4 and in VLC no error but does not play.

The video files were taken on the same flight, on the same chip and then saved to the same location on my PC yet some work and some do not.

Has anybody had this issue and is there a fix?

[Alex]

Have you tried a different media player? So even VLC not working?  https://www.videolan.org/vlc/index.html

[Martin]

Hope you already solved the problem.

If not: I had the same problem. Took me several weeks to find the problem. (stupid) Newby mistake: you have to finish the recording before powering off the drone.